311 - One Call Does it All!

Call Center Hours
Phone: (951) 826-5311

TDD: (951) 826-5439

Email: callcenter@riversideca.gov

Mon - Fri 7:00am - 6:00pm
Sat 8:00am - 1:00pm

Request non-emergency City services online

Please submit requests for City Services using the form below. Please note that service requests may not be processed if invalid or insufficient information is provided and some departments will not accept anonymous requests. If you use this WEB form frequently, you may wish to become a "registered" user by clicking here.

Registered users click Sign In to log in before creating service requests.

*The red asterisk indicates required fields.

Select the Type of Problem You Are Reporting:

*Nature of the Problem:

*Briefly describe your request:

Example: "There is a vacant field beside my property that is in need of maintenance. Weeds, trash, and other debris."


Please enter the location of the problem including an address and the nearest cross-street whenever possible.

Please Provide your Contact Information:

The following information will help us to contact you if we need additional input. Your contact information will be held in the strictest confidence. Please read the City's Website Disclaimer and Privacy Policy for additional details.
*First Name :
*Last Name:
*Zip Code:
*Phone Number:
*Email Address: